Privacy Policy
At Key + Stone Property ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you interact with our website or services, we may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Mailing address
Current property ownership and title details
Desired property ownership details
Details of properties sold or acquired by you
Payment details (if applicable)
1.2 Non-Personal Information
We may automatically collect non-personal information, including but not limited to:
IP address
Browser type
Device information
Usage data and website interactions
Cookies and tracking technologies
1.3 Financial Information
In the course of providing property-related services, we may collect and hold financial information and banking details necessary for transactions and record-keeping purposes. This may include:
Processing payments related to property sales, leasing agreements, and rental transactions
Preparing financial reports regarding property holdings
Facilitating transactions between relevant parties such as owners, tenants, conveyancers, and legal or financial representatives
2. How We Use Your Information
We use the collected information for the following purposes:
To communicate with you regarding enquiries, bookings or customer support
To improve and personalise user experience on our website
To process transactions and send confirmations
To facilitate property transactions and legal documentation
To provide and manage our short-term accommodation services
To comply with legal obligations
To prevent fraudulent activities
To send marketing communications (only if you opt-in)
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, website hosting services, and customer support tools)
Legal Requirements: If required by law, court order, or to protect our legal rights
Business Transfers: In the event of a business sale, merger, or acquisition, your data may be transferred as part of the assets
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications
Request restrictions on how we process your data
To exercise any of these rights, please contact us at hello@keyandstone.com.au.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage users to read their privacy policies.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. Your continued use of our website constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Key + Stone Property
Email: hello@keyandstone.com.au
Thank you for trusting Key + Stone Property with your information.
Last updated: February 2025